SmartBear has entered a definitive agreement to acquire Stoplight, a leader in API design and documentation, along with its collaborative and innovative open source tools, Spectral, Prism, and Elements.

In the fast-paced world of performance testing, every moment counts. LoadFocus is dedicated to ensuring that our users can hit the ground running, without getting bogged down by lengthy tutorials or complex instruction manuals. Enter contextual documentation: our solution for streamlining your learning curve and maximizing productivity.

Interactive Voice Response System (IVRS) is an automated technology that permits interaction with a customer (end user/caller) with the support of a DTMF (Dual-Tone multi-frequency) keypad and voice input. IVR mechanism is the perfect way to route customer calls. It helps customers resolve their queries/issues 24/7*365 days with the menu options and. also it will help customers route their calls to the live agents if they are not satisfied with the predefined menu options.

Robotic process automation (RPA) is a software system automation approach that employs pre-programmed “bots” to automate manual tasks, typically through a user interface (UI). RPA tools are primarily used to automate business processes that once depended on human resources and were highly repetitive and operational in nature. Many of these business processes are rooted in legacy technology, which often acts as a bottleneck due to its outdated nature.