New report from Harvard Business Review demonstrates why businesses must invest in self-service analytics
In 2020, ThoughtSpot and Harvard Business Review Analytic Services teamed up on original research demonstrating the power of the new decision-makers — employees on the frontlines of your business who interact with outside customers, partners, and vendors on a daily basis. Through our research, we found that 87% of leaders said their organization will be more successful when frontline workers are empowered to make important decisions in the moment. Why?