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How to Improve Customer Experience with AI: 3 Strategies for Success

In today's hyperconnected world, where negative reviews on social media can wreak havoc on a company’s reputation, delivering an exceptional customer experience isn't just a luxury—it's a business imperative. Companies are locked in a fierce battle for customers that is primarily based on their ability to deliver outstanding customer experiences (CX). According to research by The Conference Board, 65% of CEOs globally prioritize investing in strategies to improve CX.

Cloudera's RHEL-volution: Powering the Cloud with Red Hat

As enterprise AI technologies rapidly reshape our digital environment, the foundation of your cloud infrastructure is more critical than ever. That’s why Cloudera and Red Hat, renowned for their open-source solutions, have teamed up to bring Red Hat Enterprise Linux (RHEL) to Cloudera on public cloud as the operating system for all of our public cloud platform images. Let’s dive into what this means and why it’s a game-changer for our customers.

Star Schema Vs. Snowflake Schema: 4 Key Differences

Organizations rely on high-performance data warehouses for storing and analyzing large amounts of data. An important decision in setting up a data warehouse is the choice between Star Schema vs. Snowflake Schema. The star schema simplifies the structure of a database by directly connecting dimension tables to a central fact table. The star shaped design streamlines data retrieval and analysis by consolidating related data points, thereby enhancing the efficiency and clarity of database queries.

Comprehensive Guide to Continuous Threat Exposure Management (CTEM)

In an era where businesses are adopting digital transformation at a rate that is beyond comprehension, exposure management is a critical component of any strategy to successfully handle the omnipresent problem of mitigating cyberattacks, data breaches, and other security threats. Businesses could profit from adopting new technology and digital services, but doing so expands the attack surface, making them more vulnerable to forthcoming attacks.

Qlik's most underrated capabilities

Qlik is a vital and powerful analytics tool that’s used by companies across every sector, including gaming giant SEGA, and the company continues to improve its offerings, from SaaS to cloud solutions. With an ever-growing collection of capabilities, there are bound to be a few features that even the most expert Qlik users may not utilize. That’s why we’ve put together a list of the most underrated Qlik capabilities that every data master (and junior!) should know.

Software Testing Optimization: Avoiding the Pitfalls of Over-Testing and Under-Testing

Thorough software testing aims to identify and resolve potential issues before they impact users, ensuring a high-quality user experience. However, optimal testing levels can be hard to achieve for most quality assurance (QA) teams. An optimal testing level requires balancing testing thoroughness, coverage, and speed with resource allocation.

Securing Access: A Guide to Implementing API Keys in AWS API Gateway

Implementing an API gateway API key is key to securing your APIs. In this guide, you’ll learn to generate and apply these keys, ensuring your AWS API gateway effectively authenticates and processes authorized client requests. We’ll dive into setup procedures, management tips, and security best practices to help you maintain robust access control. Get ready to fortify your services’ entry points.

N|Solid: Node.js Compatibility Proven through Fastify CI Integration

At NodeSource, we understand the hesitance and scrutiny that often accompany claims of "Node.js compatibility". The Node.js ecosystem is vast and intricate, and as Matteo Collina rightly points out, passing a "hello world" example is just the start. We believe N|Solid should be a component of every Node.js project, especially in production, to provide developers and organizations with the most advanced performance and security observability tooling.

Making the Leap from Azure to Codemagic

This article was origninally published here. In this article, we’re spilling the beans on why we switched from Azure to Codemagic and showing you exactly how to supercharge your CI/CD game. We’re covering the entire spectrum — from compiling and creating release notes to testing and deployment. Let’s rewind a bit to our iOS developers’ struggles. Our CI process (think builds, tests, and coverage) was taking a chunky 40–50 minutes.