Banking is a critical but highly complex industry. It is a highly regulated environment, and banking applications must be developed in compliance with privacy and security standards of the region the bank operates. Credibility is an invaluable asset to any financial institution, so they can’t afford to let any bugs, even the most minor, slip into production and impact the user experience.
Financial professionals encounter periods of high activity throughout the year. Whether you serve as a CFO, specialize in taxation, or contribute to the team responsible for closing financial records and generating year-end reports, any time can become crunch time. These intervals demand long hours at the office (or working evenings from your home office) as you diligently tackle the extensive list of tasks that require immediate attention.
With the emergence of new creative AI algorithms like large language models (LLM) fromOpenAI’s ChatGPT, Google’s Bard, Meta’s LLaMa, and Bloomberg’s BloombergGPT—awareness, interest and adoption of AI use cases across industries is at an all time high. But in highly regulated industries where these technologies may be prohibited, the focus is less on off the shelf generative AI, and more on the relationship between their data and how AI can transform their business.
In the fast-paced and highly regulated world of financial services, software quality is arguably of utmost importance. To ensure financial products meet complex requirements and deliver seamless user experiences, robust testing methods are crucial. One such approach that has gained significant traction in the financial industry is Behavior-Driven Development (BDD) testing.
Bank turmoil associated with recent bank failures has highlighted the importance of due diligence for managing financial risk, growing revenue, and retaining jittery customers. Regulators will likely ramp up their scrutiny–even after hitting financial institutions with a jaw-dropping $2.7 billion in fines in 2021 for failing to meet compliance and due diligence standards.
If you’re worried about the potential for heightened regulatory scrutiny in financial services, you’re not alone. Business operations teams everywhere are focused on the end-to-end, client lifecycle management (CLM) process as they cope with ever-changing regulations governing how, when, and where client data can be stored and accessed. It’s hard to stay compliant when customer data is spread across multiple operational silos.
Greg Peranich and Tryn Brown contributed to this post. The world of financial services is driven by digital experiences. Over the last 20 years, virtually all banking activities have been taken online (an unfortunate change only for fans of pneumatic tubes and pens on beaded chains). Like other industries that have undergone digital transformation, financial institutions are leveraging APIs to give users a more seamless experience when managing their money.
