Digital transformation has been talked about for many years, but the pandemic has accelerated the digital transformation journeys for many enterprises. Forced to adapt to changes in the business landscape and customer behavior, businesses have adopted more digital tools and technologies to drive innovation and increase resilience.
The digital race is on. To pull ahead of the pack, a company needs to know what to do with its data. Without a data-driven strategy, you’re bound to lose ground to competitors who apply their data to operational improvements, product development, go-to-market strategies, and the customer experience. It isn’t enough to collect, interpret, and act on the data. You have to do it fast.