Cloudera is launching and expanding partnerships to create a new enterprise artificial intelligence “AI” ecosystem. Businesses increasingly recognize AI solutions as critical differentiators in competitive markets and are ready to invest heavily to streamline their operations, improve customer experiences, and boost top-line growth.
Customer service is an art—and a science. It isn’t just a transactional function. It's also a relationship building activity that’s deeply tied to physiological responses in our brains. And the stakes are high: these interactions shape the neural architecture of customer loyalty. So can you use AI for customer service? Let’s explore that question.
ServiceNow is focused on making the world work better for everyone. More than 7,700 customers rely on ServiceNow’s platform and solutions to optimize processes, break down silos and drive business value. Achieving 20% year-over-year growth with a 98% renewal rate (as of Q1 2023) requires a data-driven understanding of the customer journey.
Kong Konnect is an API lifecycle management platform streamlining the connectivity between your APIs and microservices. The control plane is hosted in the cloud by Kong and available across the US, EU, and AU, while the data plane is managed by you within your preferred network environment, like Koyeb.
The best marketing is truly data-driven, creating powerful product promotions and offers through an understanding of customer needs and preferences. But for many organizations, building this understanding is more akin to solving an ever-growing jigsaw puzzle (with no easy edge pieces!) than reading data insights from a beautiful dashboard.
The Elixir 1.16 release candidate is out now, and it comes with some compelling improvements to diagnostics, documentation, and a few other enhancements that make Elixir an even better choice for developers. We'll dive into some of these changes and highlight Elixir's continued focus on developer happiness and community building. Let's get started!
