The first secure, enterprise-grade generative AI platform We have an exciting announcement! On Thursday, May 18, we released ClearGPT, the first generative AI platform that transcends enterprise ChatGPT challenges. ClearGPT is the only secure, enterprise-grade platform offering state-of-the-art LLMs, tailored to your business data and running securely on your network, to power enterprise AI transformation. Prefer to watch the 2-minute video and see how it works? Watch now.

Riding the wave of the generative AI revolution, third party large language model (LLM) services like ChatGPT and Bard have swiftly emerged as the talk of the town, converting AI skeptics to evangelists and transforming the way we interact with technology. For proof of this megatrend look no further than the instant success of ChatGPT, where it set the record for the fastest-growing user base, reaching 100 million users in just 2 months after its launch.

In a world where user experience and IT support can mean the difference between hitting or missing your ARR marks, businesses have to find smarter ways to build workflows and support their IT departments. That’s where companies like ServiceNow come into play. A few years back, we created our ServiceNow SpotApp, a pre-built analytics template to help companies analyze and understand their data—so they can increase efficiencies across their complex IT environments.

There are millions of data products out there, some successful and others…less so. But the truly standout data products are the ones that change users’ behavior. You know you’ve built something special when your users start forming habits around your product. The question is, how do you create something that stands out in a sea of data products? We believe it comes down to one thing: a relentless focus on delivering user value.

Your teams need constant connectivity to your organization's data and systems to operate effectively and thrive. And with digital transformation spurring a more rapid pace of innovation and technology adoption, this need for connected, democratized data is on the rise. That makes data silos an enemy you can no longer tolerate. Data fabric is the modern answer for eliminating data silos. Data silos occur when data is stored in separate systems or departments without proper integration.

How to chart a roadmap to the pinnacle of data science.

In my last article, I outlined how we in Snowflake Support use contextual data about where our customers get stuck to improve the overall product experience. Now I’ll take you through how your organization can also implement these important feedback loops from support to product enhancements, to your company’s—and your user’s—benefit. Customers don’t wake up in the morning and decide they’d love to spend time with a Support team.