The Strategic Value of ABM: Transforming Client Relationships and Business Growth
When major B2B providers realize that the cost of acquiring new clients is becoming prohibitively high, with much longer sales cycles, both mid-sized and large service providers have shifted their focus towards generating 70 to 85% of their annual revenues from existing accounts year after year. They ensure renewals of Statements of Work (SoWs) and secure a significant portion of new business from these accounts through account mining.